Left sky 10 weeks ago

[Kath232]

I left sky weeks ago and now with EE,  I don't even have sky equipment now you have it back, but I keep getting emails saying you carnt collect payment , and u need to reinstate,  ? After a lengthy conversation with someone cancelling my sky legally.  This has affected my credit score aswell,  what is going on, I have been trying for days to get to spk to someone to no avail

[Kath232]

Disgusting service you need to sort my account asap

[PandJ2020]

Did you actually cancel your Sky?  (And get confirmation?)

Or did you use a switch service?  If so, what services did you have?

[PandJ2020]

---

@Kath232 wrote:

Disgusting service you need to sort my account asap

---

You want other customers to sort your account?  We can't do that...

[Sharcuk]

@Kath232 Sky will only discuss your account with you once you've paid what they believe is due to be paid. 

[TimmyBGood]

---

@Kath232 wrote:

I left sky weeks ago and now with EE, 

---

Perhaps note that 'switching' to EE won't cancel Sky television even if EE TV is on the new subscription.  The one-touch-switch system only covers broadband.