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Discussion topic: Leaving email but not leaving
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This message was authored by: Emski2610
Message posted on 10 Sep 2025 02:47 PM
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Leaving email but not leaving
I have just received an email to say sky have been informed from another provider that I am leaving but I am not How do I speak to someone to stop this?
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 10 Sep 2025 02:51 PM
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Re: Leaving email but not leaving
This pops up from time to time. Usually someone has submitted a request for service with another provider and have provided an incorrect house number or postcode.
You will need to call Sky to stop the cancellation. Dial 150 free from your Sky Talk landline is the quickest way.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: MightyQuinn
Posted by a Superuser, not a Sky employee.
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Message posted on 10 Sep 2025 02:51 PM
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Re: Leaving email but not leaving
Hi @Emski2610 The instructions should be in the email.
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