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Discussion topic: Last Sky bill

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This message was authored by: Simon-A1980

Last Sky bill

I am leaving Sky on the 22nd of this month (October), yet I'm sure my billing period is the 1st of the month to the next. I know there will be a bill to pay even after I leave but with me leaving 9 days early than my billing period will I be charged for those days I'm not with Sky, as when I've check it says my latest bill which comes out on the 1st November is the same as it's been previously, £92

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This message was authored by: GD1

Re: Last Sky bill

Posted by a Superuser, not a Sky employee. Find out more

@Simon-A1980  You'll be charged for the full billing period, any overpayemnt due to your services ending will be refunded.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: caesarome

Re: Last Sky bill

Posted by a Superuser, not a Sky employee. Find out more

@Simon-A1980 wrote:

when I've check it says my latest bill which comes out on the 1st November is the same as it's been previously, £92


This is correct as that bill will be created 14 days earlier on 18th October and will need to be paid so once you have left you should see a credit which we can arrange some help for you via here to get it refunded so once you have left and when you see the credit after the 1st November post back here for help.

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