This discussion topic has been answered Discussion topic: LEAVING SKY.
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Message posted on 24 Jan 2026 11:04 AM
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Hi,
I am thinking of leaving Sky but not completly.
Can I keep the Sky Tv pakage and go with another broadband provider?
The reason for this is my offer will be ending soon, and my bill will increase considerably.
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Message posted on 24 Jan 2026 11:06 AM
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@phil19651 wrote:
Can I keep the Sky Tv pakage and go with another broadband provider?
Yes. To cancel Sky Broadband and Sky Talk the below link explains how to switch to an alternative provider or the various methods on cancelling completely.
https://www.sky.com/help/articles/cancel-sky-broadband
If you try to cancel whilst still in a minimum term deal you might have to pay an early termination charge (Sky should notify you if you do and how much they’ll charge).
NOTE: One Touch Switching only applies to broadband and Talk and NOT a TV subscription.
Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period to the address the account was registered at. Remember to keep any proof of posting indefinitely.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Message posted on 24 Jan 2026 11:06 AM
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@phil19651 wrote:
Can I keep the Sky Tv pakage and go with another broadband provider?
Yes. To cancel Sky Broadband and Sky Talk the below link explains how to switch to an alternative provider or the various methods on cancelling completely.
https://www.sky.com/help/articles/cancel-sky-broadband
If you try to cancel whilst still in a minimum term deal you might have to pay an early termination charge (Sky should notify you if you do and how much they’ll charge).
NOTE: One Touch Switching only applies to broadband and Talk and NOT a TV subscription.
Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period to the address the account was registered at. Remember to keep any proof of posting indefinitely.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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