23 Sep 2024 12:21 AM
Just checked my sky glass bill it's due on Tuesday it's only my 2nd month bill and cause I added sports should been 54 pound but says 78 saying extra charge for debit adjustment 24 pound this can be right and I'm not paying bill till it gets took off my bill my bill should be 54 and that all I'll pay what I owe if I have to I'll block so can't take no money from my bank etc
23 Sep 2024 04:12 AM
Posted by a Superuser, not a Sky employee. Find out moreWe are customers here so can't see your bills. Have you checked the dates the bill covers?
If you’re a new customer your first couple of bills are usually higher, basically due to the dates they cover (more than the usual number of days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future
@Denver44 wrote:
I'm not paying bill till it gets took off my bill my bill should be 54 and that all I'll pay what I owe if I have to I'll block so can't take no money from my bank etc
Very unwise. Cancelling your payment method will increase your problems. Sky services will be restricted, late payment fees will be added, you won't be able to speak to Sky, you won't be able to cancel and continued non payment will result in Sky passing the debt to a Debt Recovery company which will ultimately affect your credit score.
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