Joined Sky a week ago. No communication yet from Sky on account..

[Ray01sky]

Hi All 

I joined Sky boadband, tv and phone last week. I have not heard from sky since.

I have had an email from my current supplied Talk Talk  and a retention call to try keep me with them. I said Im still leaving to sky. 

That was all a week ago. I have not heard anything since from sky. 

How long does it take for them to give me a switching date? 

I have tried the help bot but going round in circles.....not much help as I also don't have an account number  yet. 

Ive tried the online chat but that is showing  ERROR try long in again...

Nothing showing in orders and My Messages is saying ' This page is restricted''

Any advice would be appreciated . 

Raymond

[caesarome]

@Ray01sky 

Have you checked your email accounts junk/trash folders incase anything has ended up in any of them ?

Failing that you could try calling and when asked any questions by the bot stay silent and remain on the line.