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This discussion topic has been answered Discussion topic: James Hamilton

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This message was authored by: James2828

James Hamilton

I am no longer with sky but you are still taking direct debit payments from my bank 


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This message was authored by: Daniel0210 Answer

Re: James Hamilton

Posted by a Superuser, not a Sky employee. Find out more

@James2828 

How did you cancel?

 

Did Sky send an email acknowledging the cancellation?

 

(Billing continues throughout the notice period).


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: Daniel0210 Answer

Re: James Hamilton

Posted by a Superuser, not a Sky employee. Find out more

@James2828 

How did you cancel?

 

Did Sky send an email acknowledging the cancellation?

 

(Billing continues throughout the notice period).


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

Did this answer not help you?

This message was authored by: Daniel0210

Re: James Hamilton

Posted by a Superuser, not a Sky employee. Find out more

@James2828 

Your duplicate thread has been removed as I've already replied to this one. By the way, you haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome

Re: James Hamilton

Posted by a Superuser, not a Sky employee. Find out more

@James2828 

What date was your last day with Sky ?

What date was this payment taken on ?

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