This discussion topic has been answered Discussion topic: James Hamilton
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Message posted on 21 Jan 2026 06:28 PM
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I am no longer with sky but you are still taking direct debit payments from my bank
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Message posted on 21 Jan 2026 06:30 PM
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How did you cancel?
Did Sky send an email acknowledging the cancellation?
(Billing continues throughout the notice period).
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Message posted on 21 Jan 2026 06:30 PM
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How did you cancel?
Did Sky send an email acknowledging the cancellation?
(Billing continues throughout the notice period).
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 21 Jan 2026 06:37 PM - last edited: 21 Jan 2026 06:38 PM
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Re: James Hamilton
Your duplicate thread has been removed as I've already replied to this one. By the way, you haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 21 Jan 2026 07:21 PM
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Re: James Hamilton
What date was your last day with Sky ?
What date was this payment taken on ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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