Ive been charged

[Peter388]

Im a new customer i brought the WiFi and puk together as a package but ive just checked and ive been billed £15 I thought it was a package 

[Mark39 · Accepted solution]

@Peter388 each has its own contract, even when they're sold together.

[TimmyBGood]

@Peter388 

Sky frequently co-sells subscription television and broadband, but it's not a 'package'.

£15 is typically the cost of 'Essential TV', which would always be charged on top of the cost of the broadband subscription.

Essential TV is free to air channels, plus Sky Atlantic and Netflix Standard with Adverts.