Discussion topic: Items returned

This message was authored by: Mrs+Epps · ‎20 Jan 2023

You are charging me for equipment that has been returned to you and you have received it.

This message was authored by: Mrs+Epps · ‎20 Jan 2023

As you can. See on the tracking this has been delivered to you.

am not very happy about this and would like to talk to someone about cancelling my contract with you

This message was authored by: caesarome · ‎20 Jan 2023

As you are not talking to Sky on here to get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Tom-W19 · ‎21 Jan 2023

Thanks for escalating. We've sent an invite to Mrs+Epps.

Thanks
Tom

This message was authored by: Lisa-P1987 · ‎23 Jan 2023

Update – We are still looking to help you Mrs+Epps. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

Thanks

Lisa - Sky Tech Team Expert

Discussion topic: Items returned

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