I have sent a code to my family for Friends and Family deals but the link is not working. Once they access the deals and select the NOW TV deal, they are getting an error page. I am unsure who to contact to assist with this. They are a new Sky Customer. Any assistance would be appreciated if anyone else has had a simialr issue.
If they are going to be a new Sky customer then they need to select a Sky package and not a NOW one.
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One of the deals available to them when you used my link was for a Now deal. Do they need to already be a NOW customer and then add on the NOW deal available?
I wouldn't have thought so. They might have to call NOW but give your detail as the person referring them if the link isn't working.
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Have they tried clearing their browsers cache and cookies or tried using an alternative one ?
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