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Discussion topic: Issue completing order

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This message was authored by: Ahmed17

Issue completing order

Hi. Sorry but there's an issue with completing your Broadband and Talk order. To get up and running, just give us a call on 

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This message was authored by: Mark39

Re: Issue completing order

Posted by a Superuser, not a Sky employee. Find out more

What can this customer Community do to help you?

This message was authored by: Daniel0210

Re: Issue completing order

Posted by a Superuser, not a Sky employee. Find out more

@Ahmed17 

I've moved your post from the Sky+ board as it's not related to Sky+ TV. 

If you’re not already aware the Sky Community is a customer led discussion forum where Sky customers are available to help other customers and you aren’t contacting Sky Customer Services.


So as suggested give Sky a call. To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: GD1

Re: Issue completing order

Posted by a Superuser, not a Sky employee. Find out more

@Ahmed17 wrote:

Hi. Sorry but there's an issue with completing your Broadband and Talk order. To get up and running, just give us a call on 


In that case you'll need to do as the website instructs and call Sky.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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