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Discussion topic: Is this a live chat? I want to talk to an advisor

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This message was authored by ashingtonneil This message was authored by: ashingtonneil

Is this a live chat? I want to talk to an advisor

How do I talk to an advisor? I'm not posting my questions on a forum for all to see

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Is this a live chat? I want to talk to an advisor

Posted by a Superuser, not a Sky employee. Find out more

@ashingtonneil wrote:

I'm not posting my questions on a forum for all to see


@ashingtonneil 

That's entirely up to you. No, this isn't live chat. It's a customer helps customer based forum. If you can give us a bit of a hint we try try to advise you but otherwise if you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise use this link:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number. A lot of mobile networks include 01, 02 and 03 numbers in their inclusive minutes.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t like us typing the digits in full).

Like a lot of large companies nowadays any calls to Sky will start off automated but stay on the line and don’t hang up if prompted to.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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