Increased monthly subscription

[Virgil4444]

Why has my monthly subscription discount been removed?

[Daniel0210]

@Virgil4444 

The deal has most likely expired. You would have been told the date the discounted deal was ending when you originally took it out. If you haven’t already you should compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you sort something out to your satisfaction make a note of the date it’s ending.

You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

This link https://www.sky.com/help/articles/been-overcharged may also help.

[caesarome]

Discounts don't last for ever as they usually last 12 or 18 months so when it was applied you should have been told the minimum term on it. As it has now increased now is the time to call Sky to see if they will offer you a further one and if they do make note of the contract term on it.