This discussion topic has been answered Discussion topic: Ill health
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Message posted on 15 Mar 2026 01:08 PM
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I have now had to pack up work with Parkinson's Disease and cannot afford what I pay now as I only have a small pension and don't want to just have basic package
What normally happens will they do a deal or should I just cancel??
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Message posted on 15 Mar 2026 01:31 PM
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Hi @Gaz6311 I would have a look at the advice here https://www.sky.com/help/articles/support-with-financial-difficulty
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Message posted on 15 Mar 2026 01:13 PM - last edited: 15 Mar 2026 01:23 PM
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Re: Ill health
Sorry to hear of your health issues. You need to contact Sky to discuss your subscription(s).
See this link as well
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 15 Mar 2026 01:21 PM - last edited: 15 Mar 2026 01:22 PM
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Re: Ill health
@Gaz6311 wrote:
What normally happens will they do a deal or should I just cancel??
There is no set answer to this which is why you would need to speak to someone at Sky and explain your circumstances.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 15 Mar 2026 01:31 PM
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Hi @Gaz6311 I would have a look at the advice here https://www.sky.com/help/articles/support-with-financial-difficulty
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