Discussion topic: Identification

This message was authored by: Klos35 · ‎13 Mar 2026

How do sky engineers identify themselves?

My neighbour is 85, he said he had a call from a sky engineer to arrange a visit for the coming week. My neighbour is not clear what it is the engineer is coming to do. How can we check authenticity? What ID card do they carry, what work instruction should they have? I will be there to challenge!

This message was authored by: lettice · ‎13 Mar 2026

If they are not sure what the engineer is arriving for or forgotten maybe, they can check their MySky account under Track your order.

It would show any engineer appointments that are planned there.

Sign in here to Track your order

As for any form of identity on their visit, yes all engineers would carry identification on their person.

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This message was authored by: caesarome · ‎13 Mar 2026

@Klos35 wrote:

My neighbour is 85, he said he had a call from a sky engineer to arrange a visit for the coming week.

Did your neighbour say if he had called Sky about an issue with perhaps their Sky Tv service ?

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This message was authored by: Klos35 · ‎13 Mar 2026

Thank you, I will go over all of these things with him tomorrow. Much appreciated.

Discussion topic: Identification

Identification

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