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Discussion topic: INDEPENDENT APPS REMOVED

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This message was authored by: Simon72

INDEPENDENT APPS REMOVED

My account is restricted which I am aware of but the apps that I get free or pay separately from Sky have been removed this shouldn't happen

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This message was authored by: PandJ2020

Re: INDEPENDENT APPS REMOVED

Posted by a Superuser, not a Sky employee. Find out more

If you mean Sky Q then app access (on the box only) is also restricted as per the terms and conditions.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Mark39

Re: INDEPENDENT APPS REMOVED

Posted by a Superuser, not a Sky employee. Find out more

Doesn't sound right.  Which apps and removed from where?

This message was authored by: caesarome

Re: INDEPENDENT APPS REMOVED

Posted by a Superuser, not a Sky employee. Find out more

It doesn't work like that, if your bill hasn't been paid then you access to the content your Sky Q box has is also restricted.

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This message was authored by: PandJ2020

Re: INDEPENDENT APPS REMOVED

Posted by a Superuser, not a Sky employee. Find out more

From Q T&C's: (My emphasis)

 

"If your Sky services end or are restricted we may disable the relevant loaned equipment to stop it from
working. When we do this to a Sky Q box you won’t be able to receive any content including free-to-air
channels or other third party content and services."

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: TimmyBGood

Re: INDEPENDENT APPS REMOVED

Posted by a Superuser, not a Sky employee. Find out more

@Simon72 

 

Part of the Sky Q subscription pays for app availability through Sky-branded hardware.  If you wish to have access while the Q account is in deficit you'd need to use apps on a smart television set or other device.

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