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Discussion topic: I was charged duplicated
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This message was authored by: KenFong2024
Message posted on 07 Dec 2024 11:54 PM
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I was charged duplicated
I was charged in 27 November 2024. But I can't find the bill for this charge. And my billing date should be 7th of every month.
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This message was authored by: Mark39
Posted by a Superuser, not a Sky employee.
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Message posted on 08 Dec 2024 08:05 AM
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Re: I was charged duplicated
Welcome to this customer Community 🙂
Are you new to Sky? Depending on the servics you've signed up for, your first bill is usually due two weeks after your Sky service is activated, followed by your second bill two weeks after that.
https://www.sky.com/help/articles/understanding-my-bills
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 08 Dec 2024 09:43 AM
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Re: I was charged duplicated
@KenFong2024 wrote:
But I can't find the bill for this charge.
You should be able to see it via the app or online here:
https://www.sky.com/bill/tv-broadband-talk/previous
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