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Discussion topic: I want to see if I can reduce my payments or cancel my account

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This message was authored by a+Moran This message was authored by: a+Moran

I want to see if I can reduce my payments or cancel my account

I'm trying to speak to an adviser to either lower my payments or cancel  all my accounts 

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a+Moran
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This message was authored by a+Moran This message was authored by: a+Moran

Re: I want to see if I can reduce my payments or cancel my account

How do I speak to an adviser  to discuss my account 

This message was authored by Mark39 This message was authored by: Mark39

Re: I want to see if I can reduce my payments or cancel my account

Posted by a Superuser, not a Sky employee. Find out more

Give Sky a call. You can find the number via the 'need more help' dropdown at the bottom of this page:  https://www.sky.com/help 

 

Or you can use the online messaging service via the 'still need help' button here: https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I want to see if I can reduce my payments or cancel my account

Posted by a Superuser, not a Sky employee. Find out more

@a+Moran 
Using a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise use this link:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number. A lot of mobile networks include 01, 02 and 03 numbers in their inclusive minutes.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t like us typing the digits in full).

Like most large companies any calls to Sky will start off automated but stay on the line and don’t hang up if prompted to.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Troyjasper66 This message was authored by: Troyjasper66

Re: I want to see if I can reduce my payments or cancel my account

I need to lower my payments 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I want to see if I can reduce my payments or cancel my account

Posted by a Superuser, not a Sky employee. Find out more

@Troyjasper66 

The posts above from @Mark39 and myself apply to you too. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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