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Discussion topic: I've not received payment

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This message was authored by Annehope This message was authored by: Annehope

I've not received payment

Before Christmas I was told that I was going to receive £75 from an account that was not being used I've not received this payment please address this ASAP if not received refund I'll make a complaint as this should of been sorted by now 

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This message was authored by Mark39 This message was authored by: Mark39

Re: I've not received payment

Posted by a Superuser, not a Sky employee. Find out more

I've moved your post as it's not related to Sky Yahoo Mail. You're not emailing Sky.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I've not received payment

Posted by a Superuser, not a Sky employee. Find out more

@Annehope 
In case you’re not aware you aren’t directly contacting Sky Customer Services on here. We are mainly customers trying to help other customers.

 

Please explain what the refund is for and does it currently show as a credit on your Sky account? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Happy New Year❄️
This message was authored by caesarome This message was authored by: caesarome

Re: I've not received payment

Posted by a Superuser, not a Sky employee. Find out more

@Annehope wrote:

Before Christmas I was told that I was going to receive £75 from an account that was not being used 


@Annehope 

Did this account have a £75 credit on it and was the payment method left in place on it ?

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