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Discussion topic: I've not received payment

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Avatar for Annehope
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This message was authored by: Annehope

Message posted on ‎29 Dec 2024 07:56 AM

I've not received payment

Before Christmas I was told that I was going to receive £75 from an account that was not being used I've not received this payment please address this ASAP if not received refund I'll make a complaint as this should of been sorted by now 

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎29 Dec 2024 08:02 AM

Re: I've not received payment

Posted by a Superuser, not a Sky employee. Find out more

I've moved your post as it's not related to Sky Yahoo Mail. You're not emailing Sky.

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎29 Dec 2024 08:08 AM

Re: I've not received payment

Posted by a Superuser, not a Sky employee. Find out more

@Annehope 
In case you’re not aware you aren’t directly contacting Sky Customer Services on here. We are mainly customers trying to help other customers.

 

Please explain what the refund is for and does it currently show as a credit on your Sky account? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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This message was authored by: caesarome

Message posted on ‎29 Dec 2024 09:35 AM

Re: I've not received payment

Posted by a Superuser, not a Sky employee. Find out more
@Annehope wrote:

Before Christmas I was told that I was going to receive £75 from an account that was not being used 

@Annehope 

Did this account have a £75 credit on it and was the payment method left in place on it ?

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