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Discussion topic: I not using sky boardband

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This message was authored by: Pavankavali

I not using sky boardband

I have shifted my home from Peterborough to luton so i cannot able to get back their and return the equipment soo please collect them ASAP from recovery team 

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This message was authored by: GD1

Re: I not using sky boardband

Posted by a Superuser, not a Sky employee. Find out more

@Pavankavali  You're not contacting Sky Customer service by posting here, not will they know who you are from your community login.

 

In addition Sky would not collect any equipment from you, it is your responsibility to ensure it's returned to Sky.

 

Who are the recovery team?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: I not using sky boardband

Posted by a Superuser, not a Sky employee. Find out more

@Pavankavali 

You as the account holder are solely responsible for returning equipment loaned to you by Sky. 

You will be charged non return fees for each piece of equipment not returned. From Skys own website…

 

The charge depends on what equipment you haven’t returned to us.

Sky Q:

  • Sky Q 1TB box - up to £117
  • Sky Q 2TB box - up to £135
  • Sky Q Mini box - up to £52

Sky Broadband:

  • Sky Gigafast+ Hub - up to £112
  • Sky Max Hub - up to £75
  • Sky Broadband Hub - up to £53
  • Sky Max Pod - up to £58
  • Sky Broadband Booster - up to £33

▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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