Discussion topic: I need vat invoices for my mobile phone
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Message posted on 10 Oct 2025 05:49 PM
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Re: I need vat invoices for my mobile phone
@PKLlewellyn wrote:Simple question:
Is sky VAT registered or not ?
Is sky offering a service or goods?
Hi @PKLlewellyn What did Sky say when you asked them?
Message posted on 10 Oct 2025 05:50 PM
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Re: I need vat invoices for my mobile phone
Yes - VAT
Yes - Product and service
Message posted on 10 Oct 2025 06:02 PM
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Re: I need vat invoices for my mobile phone
@PKLlewellyn Sky are not legally obliged to provide VAT receipts to residential/domestic customsers, they are only legally obliged to do so to business customers who are also VAT registered.
Message posted on 10 Oct 2025 06:06 PM
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Re: I need vat invoices for my mobile phone
Incorrect;
VAT Act 1994, schedule 11 paragraph 2A allows for the making of regulations which may require invoices (to be referred to as “VAT invoices”) containing specified particulars to be provided by taxable persons supplying goods or services to other taxable persons. Such regulations are in VAT Regulations 1995, Regulations 13-20
Message posted on 10 Oct 2025 06:10 PM
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Re: I need vat invoices for my mobile phone
If you believe you're correct and everyone else who has posted on the two threads you've added to are wrong then complain to Sky. It's pointless going on and on quoting various supposed legislation.
https://www.sky.com/help/articles/how-to-make-a-complaint
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 10 Oct 2025 06:33 PM
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Re: I need vat invoices for my mobile phone
@PKLlewellyn The regulation you quoted is irrelevant, it applies only to businesses customers who are VAT registered, it has no bearing on consumer products or services.
.
Message posted on 10 Oct 2025 07:05 PM
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Re: I need vat invoices for my mobile phone
In addition, I'm sure Sky's legal team are well aware of how to comply with various legal and regulatory requirements for their various products/services.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
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Message posted on 10 Oct 2025 10:14 PM - last edited: 10 Oct 2025 10:19 PM
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Re: I need vat invoices for my mobile phone
Sky will celebrate its 40th birthday in 2029, and was valued at just under 30 billion pounds a decade before then when it was acquired by the Comcast Corporation. Do you really imagine that when Sky Mobile launched back in 2017, or at any time subsequently, a business on that scale won't have taken advice on the topic?
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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