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Discussion topic: I need to speak to a human

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This message was authored by: Nic2221

I need to speak to a human

Please can someone give me a contact number that I can speak to someone not a computer thanks 

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This message was authored by: Daniel0210

Re: I need to speak to a human

Posted by a Superuser, not a Sky employee. Find out more

@Nic2221 

To save you a call is it something we can help you with?

Otherwise the current methods for contacting Sky are below and depending on your reason for making contact some methods will be more appropriate than others……

🟩 📞 Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline. The forum doesn’t allow the display of other numbers. Other official numbers to Sky from the UK are 03 numbers which are normally inclusive from non Sky phones.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

🟩 online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟩 Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟩 Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

🟨Note ~ ROI customers If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required. The Sky Ireland phone lines are closed at a weekend.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: PandJ2020

Re: I need to speak to a human

Posted by a Superuser, not a Sky employee. Find out more

@Nic2221 wrote:

Please can someone give me a contact number that I can speak to someone not a computer thanks 


If you're talking to the IVR then you've called the correct number.

 

What is the issue you are trying to resolve?  If you account is restricted due to lack of payment then you won't be able to speak to someone until you pay.

 

Otherwise, you'll have to navigate to get to speak to someone - silence sometimes works.

I am just another Sky customer and my views are my own even if you don't like the answers
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