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Discussion topic: I need to postpone my return for broadband device
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This message was authored by: Ishk
Message posted on 04 Dec 2025 12:00 PM
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I need to postpone my return for broadband device
I want to postpone my return by 1 month due to a personal emergency how do I do that with Sky and avoid the return charges?
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Dec 2025 12:18 PM
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Re: I need to postpone my return for broadband device
You can't postpone it. Sky will charge the relevant non- return charge.
When you post it back obtain proof of posting and keep it indefinitely. About six weeks later contact Sky to get a refund.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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