Discussion topic: I’m out of contract but unsure how to cancel my tv subscription

This message was authored by Shivvy88 This message was authored by: Shivvy88

I’m out of contract but unsure how to cancel my tv subscription

I am out of contract with sky but would like to cancel my tv package as it is too expensive. How do I do this? 

thank you 


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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I’m out of contract but unsure how to cancel my tv subscription

Posted by a Superuser, not a Sky employee. Find out more

You need to contact Sky to reduce any part of your Sky TV package or cancel it completely giving the required notice of 31 days. Remember, the latest T’s and C’s for TV subscriptions explicitly state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to a phone number.
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link should include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.

If you cancel correctly you should receive a confirmation email from Sky.

If you’re cancelling Sky Q totally don’t forget it’s very important that you keep you proof of posting indefinitely when you return the box(es) as Unipart are not quick at telling Sky you have sent equipment back. Return packaging will be sent out towards the end of your notice period.

Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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