I’m lost

[Lorry61]

I have tried and tried about 100 times to set up a direct debit it's keeps saying unsuccessful for my sky stream reason I want to set it up is I'm sick of paying it online and then them just helping there selves two days later again with my bank it's driving me crazy all I can say is I never had any problems like this with virgin my god the website won't even accept my postcode know matter what way I write it getting really frustrated with it it all can someone please give me a bit help and yeh I've tried phoning numerous times but some times they don't even know what I'm talking about it's absolutely shocking the carry on I'm having there website it's absolutely rubbish 

[caesarome · Accepted solution]

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@Lorry61 wrote:

when I pay my bill just of my card guarantee two days later they help themselves to my money again

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If that is happening then where you are going wrong is you should not be making any manual payments because if you card details are setip as a regular payment then Sky will take it automatically from you each month so stop making the manual payments and let Sky take it automatically each month appears to be the way to go.