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Discussion topic: I'm being well overcharged for my subscriptions

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This message was authored by: Mcleishscott

I'm being well overcharged for my subscriptions

I started sky tv and got a bundle package of everything and asked them to change the date of payment to the day I get paid but I can see the billing has almost doubled from what it should have been I do not with to pay this much if im wanting to continue using sky I want the price of £70-80 to re accur every 31st of the month or 14th of every month can this be fixed please as I have just started this subscription and do not wish to pay more than I should be
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This message was authored by: PandJ2020

Re: I'm being well overcharged for my subscriptions

Posted by a Superuser, not a Sky employee. Find out more

Changing the payment date doesn't just change the payment date.  (Depending on the timing it can skip a month and charge you 'double' or can be less)

 

Check future bills - they should be at the expected amount.

 

You can't usually change your payment date until 2 payment cycles have completed.  Or perhaps this is a higher bill due to monthly in-advance charges?

 

Also, 31st is not an option - only 1st to 28th.  (To accommodate all months)

I am just another Sky customer and my views are my own even if you don't like the answers
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