Discussion topic: I’m being charged twice
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Message posted on 05 Oct 2025 10:01 PM
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I’m being charged twice
Hi,
so I pay my bills in advance into credit and yet you still tried taking another payment same with my WiFi and sky tv bill occurs on both and I'm just confused as to why you try and take it after I already paid in advance and in full?
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Message posted on 05 Oct 2025 10:10 PM
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Re: I’m being charged twice
Because Sky's billing system is not set up for such manual payments.
No need to make any, let the automated system do it - indeed, that's what the contract requires.
Message posted on 05 Oct 2025 10:30 PM
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Re: I’m being charged twice
You are only talking to other customers here and not Sky support but as posted above there is no need to do this because if you get your timings wrong then Sky will still take the payment which might be what has happened here.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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