I just want to leave as it takes ages to get help. I can't phone as no signal in my house. I want to

[Dodge53]

I am really not happy with the service wish I had not left Virgin. Only had Sky since Tuesday and can't get help. Took ages to find a phone number but can t call as landline was not connected by engineer and no mobile signal on sky mobile. Can't find live chat. So disappointing I think I am going cancel customer service is awful from day one.

[Mark39]

I'm assuming your Sky broadband service is working ok as you've been able to post here. That being the case, you have have a landline connection, but your phone needs to be plugged into your broadband Hub. It won't work from the wall socket.