0

Discussion topic: I just ordered sky stream but the delivery address showing is missing a section- how do I amend it?

Reply
This message was authored by Sianlouise1 This message was authored by: Sianlouise1

I just ordered sky stream but the delivery address showing is missing a section- how do I amend it?

When ordering my sky stream puck I selected the address which was the correct address in full, but now the order has gone through the delivery address showing is incorrect and I can't find away to add in the missing section 

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: I just ordered sky stream but the delivery address showing is missing a section- how do I amend

Posted by a Superuser, not a Sky employee. Find out more

@Sianlouise1  You need to call Sky.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion