I have returned my sky equipment and have proof of postage and delivery. Why do I keep getting texts

[OdhranP]

I contacted Sky  several times by phone about this but still keep getting texts about not receiving the equipment and charging me £115. I was told on the phone that they can't contact the section that receives this equipment!!!  Where do I go from here

[daveNOS]

@OdhranP I've escalated your post to the Sky staff here, they should be able to assist you.

You may see either a blue chat bubble appear towards the bottom of your screen or receive a private message inviting you to chat, it won't be instant and will depend on the availability of the staff.

[Lisa-P1987]

Thanks for escalating this. We’ve sent @OdhranP  an invite to chat.

[Tom-W19]

Hi @OdhranP 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.