I have returned items, but I keep getting texts asking me to return. I have proof of posting

[ThirteenM]

My Tracked Returns barcode is ZY490131039GB - I returned router Q mini box and remote

[caesarome · Accepted solution]

@ThirteenM 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed.

[ThirteenM]

Thank you - I called the number and got it sorted 👍🏻

[Lisa-P1987]

Thanks for letting us know @ThirteenM