I have provided bank details a number of times but sky not taking payment

[MarkBinet]

I keep providing my bank details for Sky to take direct debit and every moth keep saying i have missed payment so have to pay by debit card then re-provide details again only to have same thing happen again. I Just want payment to come out on tiume and via direct debit can you sort this for me now please.

[Mark39]

Have you spoken to Sky about it?

[MightyQuinn]

Hi @MarkBinet   

I'm afraid that we can't sort this out as we are just customers like you. Please see Welcome to the community below.

However, I’ve escalated your post to the Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @MarkBinet.