I have not got my full refund of a product which I got declined

[Sagar_raju7074]

I had applied for mac book and paid upfront but I got declined and later wen I got the refund it was lesss than what I paid my upfront why did I get less and wen will I get back my full refund 

[MightyQuinn]

Hi @Sagar_raju7074   Are you sure that it was not an admin fee? Either way, it is only Sky that can help you, I'm afraid that this is only a public community forum (not Sky customer services). Please see Welcome below.

[Chrisee]

@Sagar_raju7074 you need to call sky and query the account. There could be a service charge but thst should have been clesr when you paid the deposit.