I have had my sky blocked even thought I have taken up the free trial for a month,they have blocked

[Marie19781]

I have just taken sky out for the free trial for the month,they have just blocked my account for £26 even though it's not due and I don't get paided until the end of the month,I am very disappointed with sky

[PandJ2020]

Payment is usually required monthly in advance.

We can't see your account but that may be what the payment is for.

Generally, if you take a 'free' trial then you have to cancel at the same time as taking it as you have to give 31 days notice.

[Mark39]

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@Marie19781 wrote:
I have just taken sky out for the free trial for the month,they have just blocked my account for £26 even though it's not due and I don't get paided until the end of the month,I am very disappointed with sky

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Your first payment is due two weeks after your service(s) is activated. The second payment is due two weeks after that, thereafter monthly.