Discussion topic: I have been texted to return the Sky broadband router. I have returned this router 2 weeks ago

This message was authored by: SteveMatrix · ‎25 Jul 2023

I have been texted to return the Sky broadband router. I have returned this router 2 weeks ago

This message was authored by: Daniel0210 · ‎25 Jul 2023

@SteveMatrix
We understand returns are taking 2+ weeks to be processed and even then Unipart (who deal with the returns) are not the quickest in updating Sky that equipment has been received. If you returned it longer ago than that and you’ve kept your proof of posting let us know in this thread and we can maybe get you some help from the Messaging Team. If you haven’t retained it, any cancellation of non return fees would be at Skys discretion. Please don’t post an image of the Royal Mail tracking or postal receipt.

▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: I have been texted to return the Sky broadband router. I have returned this router 2 weeks ago

I have been texted to return the Sky broadband router. I have returned this router 2 weeks ago

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Re: I have been texted to return the Sky broadband router. I have returned this router 2 weeks ago

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