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Discussion topic: I have an issue with my sky broadband and tv changing on April I am a cancer patient and paying £6

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This message was authored by Sheila8 This message was authored by: Sheila8

I have an issue with my sky broadband and tv changing on April I am a cancer patient and paying £6

Hi I'm horirified to receive a letter from sky to say my existing bill will be £6 a month more in April I am a cancer patient and if this happens I have to leave sky after many years being sky customer 

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This message was authored by GD1 This message was authored by: GD1

Re: I have an issue with my sky broadband and tv changing on April I am a cancer patient and paying

Posted by a Superuser, not a Sky employee. Find out more

@Sheila8  The annual price rise is across the board for all customers regardless of personal circumstances.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by caesarome This message was authored by: caesarome

Re: I have an issue with my sky broadband and tv changing on April I am a cancer patient and paying

Posted by a Superuser, not a Sky employee. Find out more

If you have been a customer of Sky for a good few years then you would know that they always raise their prices in April.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I have an issue with my sky broadband and tv changing on April I am a cancer patient and paying

Posted by a Superuser, not a Sky employee. Find out more

@Sheila8 wrote:

if this happens I have to leave sky after many years being sky customer 


@Sheila8 

If you've been a Sky customer for many years you'll know that the price review and subsequent increase happens every April so shouldn't come as a surprise. It affects all customers I'm afraid regardless of circumstances or health issues. 

To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.



▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Sheila8
Topic Author
This message was authored by Sheila8 This message was authored by: Sheila8

Re: I have an issue with my sky broadband and tv changing on April I am a cancer patient and paying

Very unhelpful of sky that getting rich out of charging poor people 👎👎👎

This message was authored by GD1 This message was authored by: GD1

Re: I have an issue with my sky broadband and tv changing on April I am a cancer patient and paying

Posted by a Superuser, not a Sky employee. Find out more

@Sheila8 wrote:

Very unhelpful of sky that getting rich out of charging poor people 👎👎👎


If it's not affordable get rid, your're not forced to get a luxury (it's certainly not an essential service) satellite subscription service.

 

I know of no other business who are  doint so not to make a profit.  You seem to be getting Sky  mixed up with a charity

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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