13 Mar 2024 12:54 PM
Hi I'm horirified to receive a letter from sky to say my existing bill will be £6 a month more in April I am a cancer patient and if this happens I have to leave sky after many years being sky customer
13 Mar 2024 12:57 PM
Posted by a Superuser, not a Sky employee. Find out more@Sheila8 The annual price rise is across the board for all customers regardless of personal circumstances.
13 Mar 2024 01:04 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you have been a customer of Sky for a good few years then you would know that they always raise their prices in April.
13 Mar 2024 01:11 PM
Posted by a Superuser, not a Sky employee. Find out more
@Sheila8 wrote:
if this happens I have to leave sky after many years being sky customer
If you've been a Sky customer for many years you'll know that the price review and subsequent increase happens every April so shouldn't come as a surprise. It affects all customers I'm afraid regardless of circumstances or health issues.
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.
13 Mar 2024 01:41 PM
Very unhelpful of sky that getting rich out of charging poor people 👎👎👎
14 Mar 2024 02:13 PM
Posted by a Superuser, not a Sky employee. Find out more
@Sheila8 wrote:
Very unhelpful of sky that getting rich out of charging poor people 👎👎👎
If it's not affordable get rid, your're not forced to get a luxury (it's certainly not an essential service) satellite subscription service.
I know of no other business who are doint so not to make a profit. You seem to be getting Sky mixed up with a charity
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