I have a problem with creating sky Id

[Jose07]

Its shows wrong information givene 

[caesarome]

Are you a new customer to Sky or have you returned after being away for a year or more and what wrong formation is it showing ?

[Jose07]

Yes I am new customer,I used my debit card For direct debit.But its asking last 6 digits of bank account number and give my debit card account number but its showing wrong information given .

[caesarome]

@Jose07 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Tom-W19]

Thanks for escalating. We've sent an invite to @Jose07.