I can’t afford to pay my bill in full but I need my telly back up and running as I have a child

[Bitbob]

I cant afford to pay my bill in full I've been restricted but I really need my telly back up and running as I have a child 

[GD1]

@Bitbob  I'm afraid your not talking to Sky, if you7 owe a balance and services are restricted you will need to pay what you owe before Sky will reinstate your services

In addition afraid having a child with no TV isn't a priority nor will it make any difference to Sky as they have the same policy for all customers.

[Daniel0210]

@Bitbob 

TV isn't classed as an essential service. If your services have been restricted (and it’s normally only a missed payment that triggers this), any calls to Sky will direct you to make the payment. Sky won’t reinstate your services until you’ve paid what is owed in full and set up a new continuous payment method. If your payment is two or more weeks overdue you will need to pay the next bill as well.

If you can’t pay it all in one go you can pay what you want, but until the bill is fully paid Sky will not reinstate your services. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend won’t be processed until the following week as banks are closed.