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Discussion topic: I am being charged for a service I do not have

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Avatar for NL4
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This message was authored by: NL4

Message posted on ‎02 Sep 2025 08:45 PM

I am being charged for a service I do not have

I cancelled sky talk 6 months ago. I am still being charged for the service even though it was disconnected.

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎02 Sep 2025 08:48 PM

Re: I am being charged for a service I do not have

Posted by a Superuser, not a Sky employee. Find out more

@NL4 

Did you cancel Sky Broadband totally? The Sky Talk landline is bundled together with broadband. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎02 Sep 2025 09:55 PM

Re: I am being charged for a service I do not have

Posted by a Superuser, not a Sky employee. Find out more

@NL4 there's no charge for Sky Talk if you don't subscribe to a calls package and don't make any calls.

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