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Discussion topic: How to make contact electronically?

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This message was authored by: JoanneS78

How to make contact electronically?

Is there no way to speak with Sky other than to call?  I've had surgery on my throat and cannot talk and I need to get hold of Sky but I cannot find any method other than telephone.

 

I tried the chatbot, it said I needed to call.

 

Help?!

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This message was authored by: Daniel0210

Re: How to make contact electronically?

Posted by a Superuser, not a Sky employee. Find out more

@JoanneS78 
If you have health issues that amongst other things may affect your ability to communicate, it may be worth registering with the Sky Accessibility Team who may be able to help now or in the future. Once registered there are also different methods of communication with this team other than phoning so have a look at these related links… ~

https://www.skyaccessibility.sky/

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

https://www.sky.com/help/articles/third-party-assistance


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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