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Discussion topic: How to get started again

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This message was authored by: HarmonyPearson

How to get started again

My broadband has been restricted and ive paid what its saying owed but I cant get bk on it
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This message was authored by: PandJ2020

Re: How to get started again

Posted by a Superuser, not a Sky employee. Find out more

@HarmonyPearson wrote:
My broadband has been restricted and ive paid what its saying owed but I cant get bk on it

You'll also need to set up a recurring payment and wait for your payment to clear.  Probably tomorrow or Wednesday.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: How to get started again

Posted by a Superuser, not a Sky employee. Find out more

@HarmonyPearson 
Also, if your payment is 2+ weeks overdue you will have to pay the next bill as well. If you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).

If this is part of a credit agreement purchase (Sky Mobile or Sky Glass) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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