Discussion topic: How to get started again
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Message posted on 01 Jun 2026 03:54 PM
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How to get started again
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Message posted on 01 Jun 2026 03:58 PM - last edited: 01 Jun 2026 03:58 PM
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Re: How to get started again
@HarmonyPearson wrote:
My broadband has been restricted and ive paid what its saying owed but I cant get bk on it
You'll also need to set up a recurring payment and wait for your payment to clear. Probably tomorrow or Wednesday.
Message posted on 01 Jun 2026 04:03 PM
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Re: How to get started again
@HarmonyPearson
Also, if your payment is 2+ weeks overdue you will have to pay the next bill as well. If you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).
If this is part of a credit agreement purchase (Sky Mobile or Sky Glass) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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