How to find sky account number

[JayJay33]

How do I find my sky account number 

[caesarome]

@JayJay33 

It should be shown on any letters or emails you have had from Sky or if you have setup an online account with Sky it will be shown via this,

[Fothergill1]

@JayJay33  The easiest way is to just sign into your MySky account and select Bills & Payments and then View Bill.  Your account number will be at the top of the bill.

[DESMOND1946]

It won't let me view my bill though and I can't find any aperwork with it on?

[caesarome]

@DESMOND1946 

Whst is happening when you try to view your bill ?

[DESMOND1946]

It comes up with an error message

[caesarome]

And that error message is ?

[DESMOND1946]

This page is restricted

[caesarome]

@DESMOND1946 

Are you new to Sky or a returning customer who has been a way for a few years ?

[DESMOND1946]

No but I have ot accessed my account for a long time. My wife used to deal with this and she has passed now. My daughter is tryign to help me recover my details and link my account to see if I can move my mobile to Sky and check what products I am subscribing to but we are hitting a brick wall

[caesarome]

@DESMOND1946 

To see if they can help you with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

[DESMOND1946]

Thank you.I am hard of hearing so talking on the phone is not always the easiest option for me. Thanks for your help.

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @DESMOND1946.

[EoinMcG]

Im having this exact same problem i cant my sky account number or cant access my sky it says restricted

[caesarome]

@EoinMcG 

Can you start from the beginning like why is it you need your account number so are you new to Sky and are trying to setup your online account ?