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Discussion topic: How to change security questions

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This message was authored by tricki This message was authored by: tricki

How to change security questions

Hi, how do I change my sky security questions please? I have seen a post on similar which said to add recovery email and then change questions but I do not have the option to add recovery email on my profile page, just to change password or email address. 

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This message was authored by caesarome This message was authored by: caesarome

Re: How to change security questions

Posted by a Superuser, not a Sky employee. Find out more

I think the memail address option you are seeing is the one for the recovery email address.

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tricki
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This message was authored by tricki This message was authored by: tricki

Re: How to change security questions

Sorry, I need to change my security questions as I fear account compromised after a call this morning when I answered my security question but it was a scam call.  I have changed my password but can't find how to change the security questions to one that the scammers don't know. 
when I was looking through posts to see if someone had asked and been answered on this problem I saw one which said after adding a recovery email address you can then edit your security questions, that is what I am looking for 

This message was authored by oj01 This message was authored by: oj01

Re: How to change security questions

Posted by a Superuser, not a Sky employee. Find out more

@tricki wrote:

Sorry, I need to change my security questions as I fear account compromised after a call this morning when I answered my security question but it was a scam call.  I have changed my password but can't find how to change the security questions to one that the scammers don't know. 
when I was looking through posts to see if someone had asked and been answered on this problem I saw one which said after adding a recovery email address you can then edit your security questions, that is what I am looking for 


I would be more worried about the scammers now having your personal information rather than them gaining access to your Sky account.


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