Discussion topic: How to change security questions
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Message posted on 24 Sep 2024 12:55 PM
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How to change security questions
Hi, how do I change my sky security questions please? I have seen a post on similar which said to add recovery email and then change questions but I do not have the option to add recovery email on my profile page, just to change password or email address.
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Message posted on 24 Sep 2024 01:41 PM
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Re: How to change security questions
I think the memail address option you are seeing is the one for the recovery email address.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 24 Sep 2024 04:24 PM
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Re: How to change security questions
Sorry, I need to change my security questions as I fear account compromised after a call this morning when I answered my security question but it was a scam call. I have changed my password but can't find how to change the security questions to one that the scammers don't know.
when I was looking through posts to see if someone had asked and been answered on this problem I saw one which said after adding a recovery email address you can then edit your security questions, that is what I am looking for
Message posted on 24 Sep 2024 04:58 PM
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Re: How to change security questions
@tricki wrote:Sorry, I need to change my security questions as I fear account compromised after a call this morning when I answered my security question but it was a scam call. I have changed my password but can't find how to change the security questions to one that the scammers don't know.
when I was looking through posts to see if someone had asked and been answered on this problem I saw one which said after adding a recovery email address you can then edit your security questions, that is what I am looking for
I would be more worried about the scammers now having your personal information rather than them gaining access to your Sky account.
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Message posted on 09 Jan 2025 10:43 AM
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Re: How to change security questions
Me too! I cant change mine either after almost falling for a scam call claiming to send an engineer to fix faulty router ☹️
Message posted on 12 Feb 2025 02:14 PM
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Re: How to change security questions
How do you add or change the email recovery address in order to change the security question please?
Message posted on 12 Feb 2025 04:09 PM
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Re: How to change security questions
You can change your household/recovery email address here:
https://www.sky.com/mydetails/account-info
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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