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Discussion topic: How to cancel to rolling TV sky Q contract

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This message was authored by: Clive47

How to cancel to rolling TV sky Q contract

How do I cancel my sky TV Q rolling contract 

my box is 6 years old 

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This message was authored by: Daniel0210

Re: How to cancel to rolling TV sky Q contract

Posted by a Superuser, not a Sky employee. Find out more

@Clive47 
To cancel your TV subscription fully, if you’re out of contract you’ll need to give Sky the required 31 days notice.

 

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. It’s important that you obtain proof of posting and keep it safe and indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Mark39

Re: How to cancel to rolling TV sky Q contract

Posted by a Superuser, not a Sky employee. Find out more

The simplest way would be to call Sky and guve the 31 days notice required.

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