15 Mar 2023 06:08 PM
So I'm wanting to know if you get some money of the bill if you receive benefits? Any help or advice would be appreciated
25 Apr 2023 11:07 AM
Posted by a Superuser, not a Sky employee. Find out moreIf you are referring to Broadband … This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.
Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
If you are eligible you’ll need to call Sky to join.
15 Mar 2023 06:09 PM
Posted by a Superuser, not a Sky employee. Find out more
@Kirstybbm wrote:
So I'm wanting to know if you get some money of the bill if you receive benefits? Any help or advice would be appreciated
Only broadband, not TV. This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits so Sky would require the relevant NI number so they can check. It is only available to customers who already have Sky Broadband. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan. The social tariff would be an 18 month deal and would then revert to the normal price. If you are eligible you’ll need to call Sky to join.
15 Mar 2023 06:10 PM
Posted by a Superuser, not a Sky employee. Find out more@Kirstybbm Yes but only on broadband and you must be an existing sky broadband customer to start with this link explains what you need and what you need to do
https://www.sky.com/help/articles/sky-social-tariff#M1014
In additional you can also contact Sky to see if you can get discounts on other services but in return you will need to commit to a new minimum term, any offers you find acceptable must be taken on the spot has they may not be available next time you call
25 Apr 2023 11:06 AM
Hi. I get UV Credits, how can I get discount with Sky
25 Apr 2023 11:07 AM
Posted by a Superuser, not a Sky employee. Find out moreIf you are referring to Broadband … This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.
Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
If you are eligible you’ll need to call Sky to join.
25 Apr 2023 11:07 AM
Posted by a Superuser, not a Sky employee. Find out moreThe link in the post abovce explains it all.
25 Apr 2023 11:09 AM
Posted by a Superuser, not a Sky employee. Find out more
@Lolyrose wrote:
Hi. I get UV Credits, how can I get discount with Sky
The link in the post im,edoztely before yours explains whether you're eligible for the broadband/mobile social tariff and how to gain access.
25 Apr 2023 11:12 AM
Posted by a Superuser, not a Sky employee. Find out moreMy reply at post 5 is more up to date as it includes advice about Sky mobile.
28 Apr 2023 12:35 PM
Can I get help with my sky bill I get pension credit
28 Apr 2023 12:36 PM
Posted by a Superuser, not a Sky employee. Find out more@Jopson See post 5 above
11 Feb 2024 05:16 PM
I recieve universal credit. Can I get my broadband cheaper ??
11 Feb 2024 05:18 PM
Posted by a Superuser, not a Sky employee. Find out more
@Sammie24 wrote:
I recieve universal credit. Can I get my broadband cheaper ??
See post 5 above - already marked as the answer.
11 Feb 2024 05:19 PM
Posted by a Superuser, not a Sky employee. Find out more@Sammie24 See post 5 above which details everything Sky will offer and how to apply
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