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Discussion topic: How do I cancel my Sky + subscription?

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This message was authored by Fredcookie This message was authored by: Fredcookie

How do I cancel my Sky + subscription?

I am now retired and looking to reduce outgoings, which includes cancelling Sky. It is not clear how I go about this?

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: How do I cancel my Sky + subscription?

Posted by a Superuser, not a Sky employee. Find out more

@Fredcookie 
You need to contact Sky to reduce any part of your Sky TV package or cancel it completely giving the required notice of 31 days. Remember, the latest T’s and C’s for TV subscriptions explicitly state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to a phone number.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link should include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.

If you cancel correctly you should receive a confirmation email from Sky.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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