06 Sep 2024 10:10 PM
My monthly payments now exceed £100.
My Daughter has secured a much cheaper package with EE costing a lot less and offering a lot more
Can I just switch or am I tied into a contract?
I have tried to research this on here without success
06 Sep 2024 10:16 PM
Posted by a Superuser, not a Sky employee. Find out moreYou don't say what services you have so this link explains how to locate your mobile contract:
https://www.sky.com/help/articles/sky-mobile-contracts
A mobile sim comes with a 12 month contract.
For everything else have a read of this:
https://www.sky.com/help/articles/your-sky-contract-start
It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:
https://messages.sky.com/message-centre/contracts
Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:
https://www.sky.com/myaccount/tv or
https://www.sky.com/hub/tv
https://www.sky.com/myaccount/bb-and-talk
Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 12/18 months and you will get an idea of when your minimum term is up.
You can access your online billing here:
https://www.sky.com/manage/bill
07 Sep 2024 04:13 PM
My SKY and Broadband
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